Multi-Tech Systems MT5634ZPX-PCI-U-NV Bedienungsanleitung PDF herunterladen (Seite 32)

C Warranty, Service, and Technical Support

MultiModemZPX User Guide

Technical Support

Multi-Tech Systems has an excellent staff of technical support personnel available to

help you get the most out of your Multi-Tech product. If you have any questions

about the operation of this unit, please call 800 972-2439 (USA and Canada) or 763

785-3500 (international and local). Please have modem information available. You

can also contact Technical Support by e-mail at the following addresses:

Country Email Telephone

France: [email protected] +(33) 1-64 61 09 81

India: [email protected] +91 (124) 6340778

U.K.: [email protected] +(44) 118 959 7774

U.S.A., Canada [email protected] 800 972-2439

Rest of world: [email protected] +763 717-5863

Before placing a call to our Technical Support staff, please record the following in-

formation about your Multi-Tech modem:

Model no.: _____________________________

Serial no.: ______________________________

Firmware version: _______________________

Software version: ________________________

COM port no.: __________________________

IRQ setting: ____________________________

The modem model and serial numbers are silk-screened on your modem. To display

the modem firmware version, type ATI<CR> in terminal mode.

Please note the status of the modem before contacting Technical Support. Status in-

formation can include screen messages, diagnostic test results, problems with a spe-

cific application, etc.

Internet Sites

Multi-Tech is a commercial provider on the Internet. Multi-Tech has a Web site at

http://www.multitech.com

and an ftp site at

ftp://ftp.multitech.com

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Multi-Tech Systems MT5634ZPX-PCI-U-NV Bedienungsanleitung Seite 32